A voice bot that actually understands people.
Old voicebots break the moment a customer goes off-script. dinus.voice understands free, mixed-language speech, answers questions from your facts and moves the call to an outcome.
Scripted voice bot vs AI voice bot
A scripted voicebot listens for a few expected words and follows a fixed flow chart. If a caller says “haan, but Saturday kaise rahega?” it gets lost. An AI voice bot understands meaning, so it can answer the question and still book the slot.
| Scripted voicebot | dinus.voice | |
|---|---|---|
| Understanding | Keywords only | Full meaning, mixed languages |
| Off-script questions | Fails or repeats | Answers from your facts |
| Setup | Weeks of flow design | Same day, no flow-builder |
| Changes | Redesign the flow | Edit a sentence |
What businesses use our voice bot for
Lead qualification
Calls every enquiry within seconds and asks your qualifying questions.
Appointment booking
Books, confirms and reschedules, and reminds the day before.
COD confirmation
Confirms orders and addresses before dispatch to cut returns.
Customer support line
Answers common questions 24x7 and transfers when needed.
Payment reminders
Polite renewal, EMI and due-date reminders in the customer’s language.
Feedback surveys
Calls after a purchase or visit and records what customers say.
Voice bot questions
What is an AI voice bot?
An AI voice bot (or voicebot) is an automated system that talks to callers by voice. Modern AI voice bots use speech recognition and large language models to understand free speech and reply naturally, instead of playing recorded menus.
Is a voice bot the same as an AI voice agent?
The terms overlap. “Voice bot” often means a scripted bot for simple tasks; “AI voice agent” usually means a bot that can hold an open conversation and work toward a goal. dinus.voice is the second kind: it understands free speech, answers questions and books outcomes.
Which languages does the dinus.voice voice bot support?
Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and Indian English, including Hinglish and Tenglish.
Can the voice bot handle customer support calls?
Yes, for common questions it can answer from your business facts: timings, prices, order status steps, documents needed, locations. It transfers to your team for anything it should not handle.
How long does it take to launch a voice bot?
Usually the same day. There is no flow-builder to wire up: describe the job, review the drafted script, test it in your browser and go live.
What does a voice bot cost?
You pay per connected minute with no setup fee. Unanswered calls are free. See pricing.