Privacy policy
Last updated 16 November 2026.
This policy explains what dinus.voice collects and how it is used.
What we collect
Your account details (name, business, email); the agents, scripts and contact lists you add; and for every call: the phone number, recording, transcript, summary and the details your agent captured.
How we use it
To run your agents and calls, show you results, bill your usage, and keep the service secure. We do not sell your data or your customers' data.
Who processes it
Speech recognition, voices and AI replies are processed by our AI provider (Sarvam AI, India). Phone calls are carried by our telephony provider. Servers are hosted in Mumbai.
Your customers' data
You control the contacts you upload and the calls your agents make. You are responsible for having a lawful basis to call them, including under the Digital Personal Data Protection Act, 2023.
Keeping and deleting
We keep call data while your account is active. Ask us to delete your account or specific data at dinus.voice@gmail.com.