Outbound template · Gyms and fitness
Membership renewal and win-back
Calls members before expiry and lapsed members. Works through an uploaded list with retries.
Opening line
Hi {name}, this is from {company}. Your membership ends on {expiry}. Can I share the renewal offer?
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Mention expiry and offer
- Ask what would help them continue
- Book renewal
You fill in
- Renewal offers
Details collected on every call
will_renewreason
Hand-off to your team
None
WhatsApp after the call
Renewal offer from {company}.
Call settings
Hours10:00–19:00
Retries2
Max length4 min
Questions
What does the membership renewal and win-back agent do?
Calls members before expiry and lapsed members. Works through an uploaded list with retries.
What do I need to fill in?
Renewal offers. Everything else is written for you.
What details does it collect?
will renew, reason, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.