Inbound template · Hotels and restaurants
Reservations line
Takes table and room bookings on the first ring. Answers your business number 24x7.
Opening line
Namaste, thank you for calling {company}. Would you like to make a booking?
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Ask date, time and number of guests
- Check the occasion
- Confirm booking and name
- Share address and parking
Objection answers
“Is there parking?”{parking}
You fill in
- Timings
- Menu highlights or room types and tariffs
- Address
Details collected on every call
datetimeguestsoccasion
Hand-off to your team
Transfer banquet and large group bookings
WhatsApp after the call
Your booking at {company}: {date} {time}, {guests} guests.
Call settings
Hours24x7
RetriesNone
Max length4 min
Questions
What does the reservations line agent do?
Takes table and room bookings on the first ring. Answers your business number 24x7.
What do I need to fill in?
Timings, Menu highlights or room types and tariffs, Address. Everything else is written for you.
What details does it collect?
date, time, guests, occasion, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.