Appointment booking line
Answers patient calls 24x7 and books doctor appointments. Answers your business number 24x7.
Opening line
Namaste, {company}. How can I help you today?
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Ask which doctor or problem
- Share doctor timings and fee
- Collect patient name, age and phone
- Book the slot and confirm
- For emergencies, give the emergency number immediately
Objection answers
“Is the doctor available today?”
Let me check. Dr. {doctor} sits from {timings}. Shall I book the next slot?
You fill in
- Doctors, specialities, timings and fees
- Address and parking
- Emergency number
Details collected on every call
patient_nameagedoctorslot
Hand-off to your team
Emergencies: give the emergency number and transfer right away. Never give medical advice.
WhatsApp after the call
Your appointment with Dr. {doctor} at {company} is on {slot}. Please arrive 10 minutes early.
Call settings
Questions
What does the appointment booking line agent do?
Answers patient calls 24x7 and books doctor appointments. Answers your business number 24x7.
What do I need to fill in?
Doctors, specialities, timings and fees, Address and parking, Emergency number. Everything else is written for you.
What details does it collect?
patient name, age, doctor, slot, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.