Appointment and follow-up reminder
Reminds patients a day before and calls for follow-up visits. Works through an uploaded list with retries.
Opening line
Namaste {name}, this is from {company}. Your appointment with Dr. {doctor} is tomorrow at {time}.
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Confirm attendance
- Remind fasting or reports to bring
- Reschedule if needed
- For follow-ups, suggest the date the doctor advised
Objection answers
“I feel better now”
Glad to hear that! The doctor still advised a quick review. Shall I keep the slot?
You fill in
- Doctor timings
- Preparation instructions
Details collected on every call
confirmednew_slot
Hand-off to your team
Never give medical advice; offer a call from the clinic
WhatsApp after the call
Reminder: Dr. {doctor}, {date} {time}. Bring previous reports.
Call settings
Questions
What does the appointment and follow-up reminder agent do?
Reminds patients a day before and calls for follow-up visits. Works through an uploaded list with retries.
What do I need to fill in?
Doctor timings, Preparation instructions. Everything else is written for you.
What details does it collect?
confirmed, new slot, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.
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