Appointment reminder
Calls a day before to confirm or reschedule appointments. Works through an uploaded list with retries.
Opening line
Hello {name}, this is from {company}. Calling to remind you about your appointment on {date} at {time}.
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Remind date, time and place
- Ask them to confirm
- If they cannot come, offer two new slots
- Share any preparation instructions
- Thank them
Objection answers
“I forgot, what is it for?”
It is your {service} appointment at {company}. Shall I keep it or move it?
You fill in
- Address and parking
- Rescheduling rules
- What to bring
Details collected on every call
confirmednew_slot
Hand-off to your team
None needed
WhatsApp after the call
Reminder: your appointment at {company} is on {date} at {time}. Reply 1 to confirm, 2 to reschedule.
Call settings
Questions
What does the appointment reminder agent do?
Calls a day before to confirm or reschedule appointments. Works through an uploaded list with retries.
What do I need to fill in?
Address and parking, Rescheduling rules, What to bring. Everything else is written for you.
What details does it collect?
confirmed, new slot, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.
Related templates
New enquiry call-back
Sales assistant who calls every new enquiry within seconds
AI receptionist
Front desk that answers every call, answers questions and takes messages
Payment reminder
Polite reminder for pending invoices or dues
Feedback and review call
Asks customers how it went and invites a Google review
Old lead revival
Calls past enquiries to find who is still interested