Payment reminder
Polite reminder for pending invoices or dues. Works through an uploaded list with retries.
Opening line
Hello {name}, this is from {company}. This is a gentle reminder about the pending amount of {amount} due on {due_date}.
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Confirm you are speaking to the right person
- Mention the amount and due date
- Ask when they plan to pay
- Offer the payment link on WhatsApp
- Note the promised date
Objection answers
“I already paid”
Thank you! Could you share the date and UTR so our team can match it?
“Money is tight”
I understand. Shall I ask the team about a part payment?
You fill in
- Payment methods (UPI, bank, link)
- Late fee rules
- Who to contact for disputes
Details collected on every call
promised_datedispute
Hand-off to your team
Transfer disputes to accounts
WhatsApp after the call
Payment link for {company}: {link}. Amount {amount}. Thank you!
Call settings
Questions
What does the payment reminder agent do?
Polite reminder for pending invoices or dues. Works through an uploaded list with retries.
What do I need to fill in?
Payment methods (UPI, bank, link), Late fee rules, Who to contact for disputes. Everything else is written for you.
What details does it collect?
promised date, dispute, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.
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