Inbound template · Diagnostic labs
Lab enquiry and booking line
Answers test price questions and books home collection. Answers your business number 24x7.
Opening line
Namaste, {company}. Which test would you like to book?
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Ask test name or prescription
- Share price and report time
- Collect address and book a slot
- Explain fasting rules
You fill in
- Test prices
- Service pincodes
Details collected on every call
testspincodeslot
Hand-off to your team
Never explain report values
WhatsApp after the call
Home collection booked: {slot}.
Call settings
Hours24x7
RetriesNone
Max length4 min
Questions
What does the lab enquiry and booking line agent do?
Answers test price questions and books home collection. Answers your business number 24x7.
What do I need to fill in?
Test prices, Service pincodes. Everything else is written for you.
What details does it collect?
tests, pincode, slot, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.