Report ready and repeat test
Tells patients reports are ready and reminds about repeat tests. Works through an uploaded list with retries.
Opening line
Hello {name}, this is from {company}. Your test report is ready.
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Tell them the report is on WhatsApp or ready for pickup
- For repeat tests, remind the date and offer booking
You fill in
- Pickup timings
- Repeat test intervals
Details collected on every call
repeat_booked
Hand-off to your team
Never explain report values; suggest the doctor
WhatsApp after the call
Your report from {company} is attached.
Call settings
Questions
What does the report ready and repeat test agent do?
Tells patients reports are ready and reminds about repeat tests. Works through an uploaded list with retries.
What do I need to fill in?
Pickup timings, Repeat test intervals. Everything else is written for you.
What details does it collect?
repeat booked, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.
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