Abandoned cart recovery
Calls shoppers who left items in the cart. Works through an uploaded list with retries.
Opening line
Hello {name}, this is from {company}. You left {product} in your cart. Can I help you complete the order?
Spoken in your customer’s language. Words in braces come from your business details or lead list.
Call steps
- Ask if they faced any issue
- Answer size, delivery or payment questions
- Offer the coupon if allowed
- Send the checkout link
Objection answers
“Just checking”
No problem! The item is selling fast; I can send the link with {coupon} for today.
You fill in
- Coupon code
- Delivery and returns
Details collected on every call
reasonwill_order
Hand-off to your team
None
WhatsApp after the call
Complete your order here: {link}. Use {coupon} for a discount.
Call settings
Questions
What does the abandoned cart recovery agent do?
Calls shoppers who left items in the cart. Works through an uploaded list with retries.
What do I need to fill in?
Coupon code, Delivery and returns. Everything else is written for you.
What details does it collect?
reason, will order, saved on every call summary.
Which languages does it speak?
Telugu, Hindi, Tamil, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and English.
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